SOS Plumbing Rooter
Review Summary
SOS Plumbing Rooter receives consistently positive reviews for:
- Reliability & Speed: Quick scheduling, timely service, and efficient work.
- Quality Work: Effective repairs and installations, including water heaters and drain issues.
- Professionalism: Cleanliness, clear communication, and respect for property.
- Honesty & Fairness: Upfront pricing, trustworthy service, and willingness to accommodate customer needs.
- Positive Customer Experience: Going above and beyond, providing helpful solutions, and earning customer referrals.

Reviews
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(84 reviews)
Anne Page-Hannigan
My water heater gave out and my trusted plumber had just recently retired so I was in need of help. SOS was referred to me by a good friend so I contacted them. They scheduled me next day, came within the window they gave me and installed a new water heater that same day. They were quick, efficient, price was reasonable, and left the area as clean as they found it. Their positive reviews online are well deserved. Thanks again, SOS!
Paul Stewart
Really appreciate Paul Owen and his crew fixing the main problem standing between me and getting my equity. I have more jobs coming your way. Whoever reads this...don't use ROOTER MAN PLUMBING....their guy said he was going for parts to Home Depot and then just BAILED. SOS is the best. Thanks
Lorraine Hull
SOS has always gone above and beyond for Treehaven. Our emergency on Sunday was taken care of in a timely fashion. Thanks
Anton Batista
Paul and his team got our water heater up and working immediately. Thank you SOS! We will be referring our neighborhood in the shores and our real estate clients to him!
caitlin piazza
Paul and his team were so helpful and communicated everything that was going on.
Daniel Sofranko
September 29, 2019
My wife and I called Paul at S.O.S. Plumbing when the upstairs sink backup up. We recently had a fiberglass liner installed by another company, and it turns out they missed reinstating the sink drain connection into the main line (that's a BIG oops). As I feared, we had to dig...in the family room...under the carpet...three days after we had the house cleaned and the carpet shampooed from the other guys. We shared our story with Paul and Al, and everything the other company put us through (extended timeline, disorganization, destruction of property, etc.) They felt for us. Given that the family room had to be dug up, these guys did it right!!! They set up ratcheting poles (floor to ceiling) to create a containment area. They put down several drop clothes, to protect the carpet. And they even put the dirt into trash cans instead of on the slab. Imagine that, a tidy plumbing company...I was shocked too. When they left, the job was done right and it was photographed for the previous company. Our family room was as clean as it could be until our carpet guys could reset the carpet and pad they folded over (neatly). And now (three days later), there is NO EVIDENCE that S.O.S. Plumbing was here. They were upfront about the Scope of the project and Pricing. They were very fair and kept their word! They said ONE day, and it was 3/4 of a day! These guys definitely earned a spot on my "Good Vendor List." As a business owner in an industry that is familiar with plumbing, that is a strict list. I also possess the knowledge to understand their process, and to know (ahead of time) these guys are HONEST & hardworking, very clean, and paid to think!! Thanks guys, my wife and I are so relieved to be through this.
Kari Declues
SOS found a break in the line under my kitchen. They were very honest about the urgency of the situation. We found out around Christmas and funds were depleted. Their honesty allowed me time to save up. The financing is also very convenient and reasonable.
Holly Gardner
Great response time, great service and reasonable rates. Highly recommend!